Hardware:
Personal Computers; Local Area Network; Peer-to-Peer networks; Wireless Networking (WiFi); File Servers; IBM AS/400,
IBM Systems 38 & 36
Software:
MS Windows 98 / NT / 2000 / XP / Vista / Windows 7 / 8; MS Office/97/2000/XP/2003/2007/2010 which includes: Access, Excel,
FrontPage, Groove, InfoPath, OneNote, Outlook, PowerPoint, Publisher, Word; IBM OS/400; IBM BRMS;
J.D. Edwards; TCP/IP; EDI
Accomplishments:
> Installed a file server at Tampa Bay Buccaneers’ Corporate office.
> Installed 54 Personal Computers at Pasco-Hernando Community College, Pasco County, Florida.
> Installed 108 Personal Computers at Hillsborough Community College, Hillsborough County, Florida.
> Transferred multi AS/400 Data Center Operations from Greensboro, NC to Manhattan, NY (five systems)
> Migrated from IBM System/38 to IBM AS/400: Including Daily Operations, Writing Technical Documentation,
design and maintain Backup procedures for: End of Day/Month/Quarter/Year.
> Directed the installation of an IBM AS/400 and migration of an IBM System/36 to the AS/400 as an independent
contractor to Folz Vending, Inc., Oceanside, NY. Entire project was completed remotely over the phone.
> Restored an AS/400 to full live capacity after hard drive crash within 10 hours of original incident.
> Designed and maintained disaster recovery procedures.
Experience:
COMPUTER GEEK 4 YOU
WEST BABYLON, NY 11704
OCTOBER 2000 – PRESENT
> Build/install/upgrade/repair/troubleshoot: Mainframes, Local Area Networks, Peer-to-Peer Networks,
Wi-Fi Networks, File Servers, and Personal Computers from Connecticut to Florida on a contractual basis for both
business and consumers - supporting over 350 regular clients
> Sales, installation and technical support of new Systems
> Train clients on computer hardware and software.
> Compose Step-By-Step Technical Documentation for both business and consumers.
> Helpdesk support via remote access and over the phone; Technical Support in person when requested.
SENIOR DATA CENTER COORDINATOR
EMI RECORDED MUSIC NA, INC.
NEW YORK, NY 10019
MAY 1999 – OCTOBER 2000
> Transferred multi AS/400 Data Center Operations from Greensboro, NC to Manhattan, NY
> Operated multi AS/400 midrange data center.
> Coordinated, supervised, and participated in I.T. helpdesk procedures.
> Maintained AS/400 system security.
> Trained operators on AS/400 Operating System and packaged software applications.
> Trained operators and fellow employees on Personal Computer Operating Systems and packaged software
applications.
> Developed and maintained positive relationships with vendors and consultants.
> Coordinated Operational Procedures and Scheduling of: End of Day/Week/Month/Year; System Backups; and Report Distribution.
> Re-designed and maintained all departmental procedures: Run Books, Flowcharts, and Schedules.
DATA CENTER SUPERVISOR
ABACUS BUSINESS CONSULTANTS
WANTAGH, NY 11793
JULY 1989 – MAY 1999
> Supervised & Operated high production Data Centers including:
End of Day/Week/Month/Year; System Backups; Report Distribution.
> Implemented hardware/software installations and migrations, which included CPU's, Data Storage, Operating
Systems, and PTFs.
> Implemented hardware/software installations on Personal Computers in union with AS/400.
> Participated in all I.T. helpdesk procedures.
> Maintained AS/400 and J.D. Edwards system security.
> Trained new operators on AS/400 Operating System and packaged software applications.
> Trained new operators on Personal Computer Operating Systems and packaged software applications.
> Repaired Personal Computers; Built new Personal Computers as needed.
> Developed and maintained positive relationships with upper management.
> Composed & Maintained all documented procedures: Run Books, Flowcharts, Disaster/Recovery, Schedules.
SENIOR COMPUTER OPERATOR
NEWMARK AND LEWIS
HICKSVILLE, NY 11801
MARCH 1982 – JULY 1989
> Maintained daily operations of System/3X and AS/400 data center.
> Ran End of Day/Week/Month/Year process.
> Designed and maintained backup schedule and production. Designed and maintained all departmental run books. Developed and maintained positive relationships with upper management regarding departmental procedures: Completed projects, operation scheduling, and troubleshooting.
COMPUTER OPERATOR
KEAMED HOSPITAL SERVICES
BROOKLYN, NY 11211
FEBRUARY 1979 – MARCH 1982
> Maintained daily operations of IBM System/3 Model 15 data center.
> Ran End of Day/Week/Month/Year process.
> Processed daily/weekly/monthly/yearly backups.
> Performed daily data entry of medical records, inpatient/outpatient billing, payroll, and accounts payable.
Education:
A.G. Berner High School, Massapequa, NY
Graduate: Regents Diploma
Nassau Community College, Garden City, NY
Chemistry Major
Wilson Technical Institute: Introduction to RPG/400
Julliard School of Music, Lincoln Center, New York, NY
Introduction to Piano I; Introduction to Piano II
Personal Computers; Local Area Network; Peer-to-Peer networks; Wireless Networking (WiFi); File Servers; IBM AS/400,
IBM Systems 38 & 36
Software:
MS Windows 98 / NT / 2000 / XP / Vista / Windows 7 / 8; MS Office/97/2000/XP/2003/2007/2010 which includes: Access, Excel,
FrontPage, Groove, InfoPath, OneNote, Outlook, PowerPoint, Publisher, Word; IBM OS/400; IBM BRMS;
J.D. Edwards; TCP/IP; EDI
Accomplishments:
> Installed a file server at Tampa Bay Buccaneers’ Corporate office.
> Installed 54 Personal Computers at Pasco-Hernando Community College, Pasco County, Florida.
> Installed 108 Personal Computers at Hillsborough Community College, Hillsborough County, Florida.
> Transferred multi AS/400 Data Center Operations from Greensboro, NC to Manhattan, NY (five systems)
> Migrated from IBM System/38 to IBM AS/400: Including Daily Operations, Writing Technical Documentation,
design and maintain Backup procedures for: End of Day/Month/Quarter/Year.
> Directed the installation of an IBM AS/400 and migration of an IBM System/36 to the AS/400 as an independent
contractor to Folz Vending, Inc., Oceanside, NY. Entire project was completed remotely over the phone.
> Restored an AS/400 to full live capacity after hard drive crash within 10 hours of original incident.
> Designed and maintained disaster recovery procedures.
Experience:
COMPUTER GEEK 4 YOU
WEST BABYLON, NY 11704
OCTOBER 2000 – PRESENT
> Build/install/upgrade/repair/troubleshoot: Mainframes, Local Area Networks, Peer-to-Peer Networks,
Wi-Fi Networks, File Servers, and Personal Computers from Connecticut to Florida on a contractual basis for both
business and consumers - supporting over 350 regular clients
> Sales, installation and technical support of new Systems
> Train clients on computer hardware and software.
> Compose Step-By-Step Technical Documentation for both business and consumers.
> Helpdesk support via remote access and over the phone; Technical Support in person when requested.
SENIOR DATA CENTER COORDINATOR
EMI RECORDED MUSIC NA, INC.
NEW YORK, NY 10019
MAY 1999 – OCTOBER 2000
> Transferred multi AS/400 Data Center Operations from Greensboro, NC to Manhattan, NY
> Operated multi AS/400 midrange data center.
> Coordinated, supervised, and participated in I.T. helpdesk procedures.
> Maintained AS/400 system security.
> Trained operators on AS/400 Operating System and packaged software applications.
> Trained operators and fellow employees on Personal Computer Operating Systems and packaged software
applications.
> Developed and maintained positive relationships with vendors and consultants.
> Coordinated Operational Procedures and Scheduling of: End of Day/Week/Month/Year; System Backups; and Report Distribution.
> Re-designed and maintained all departmental procedures: Run Books, Flowcharts, and Schedules.
DATA CENTER SUPERVISOR
ABACUS BUSINESS CONSULTANTS
WANTAGH, NY 11793
JULY 1989 – MAY 1999
> Supervised & Operated high production Data Centers including:
End of Day/Week/Month/Year; System Backups; Report Distribution.
> Implemented hardware/software installations and migrations, which included CPU's, Data Storage, Operating
Systems, and PTFs.
> Implemented hardware/software installations on Personal Computers in union with AS/400.
> Participated in all I.T. helpdesk procedures.
> Maintained AS/400 and J.D. Edwards system security.
> Trained new operators on AS/400 Operating System and packaged software applications.
> Trained new operators on Personal Computer Operating Systems and packaged software applications.
> Repaired Personal Computers; Built new Personal Computers as needed.
> Developed and maintained positive relationships with upper management.
> Composed & Maintained all documented procedures: Run Books, Flowcharts, Disaster/Recovery, Schedules.
SENIOR COMPUTER OPERATOR
NEWMARK AND LEWIS
HICKSVILLE, NY 11801
MARCH 1982 – JULY 1989
> Maintained daily operations of System/3X and AS/400 data center.
> Ran End of Day/Week/Month/Year process.
> Designed and maintained backup schedule and production. Designed and maintained all departmental run books. Developed and maintained positive relationships with upper management regarding departmental procedures: Completed projects, operation scheduling, and troubleshooting.
COMPUTER OPERATOR
KEAMED HOSPITAL SERVICES
BROOKLYN, NY 11211
FEBRUARY 1979 – MARCH 1982
> Maintained daily operations of IBM System/3 Model 15 data center.
> Ran End of Day/Week/Month/Year process.
> Processed daily/weekly/monthly/yearly backups.
> Performed daily data entry of medical records, inpatient/outpatient billing, payroll, and accounts payable.
Education:
A.G. Berner High School, Massapequa, NY
Graduate: Regents Diploma
Nassau Community College, Garden City, NY
Chemistry Major
Wilson Technical Institute: Introduction to RPG/400
Julliard School of Music, Lincoln Center, New York, NY
Introduction to Piano I; Introduction to Piano II
